Goods may be ordered for delivery to UK mainland addresses only. If you wish to order goods for delivery elsewhere, please contact us for shipping costs and to place your order.
Standard Delivery to UK mainland addresses is free for orders over £60 including VAT (£6 for orders under £60) and your order will be sent out via the most suitable carrier, depending on the total size and weight of your consignment.
We cannot deliver to a PO Box address, please provide a valid street address and UK post code for delivery.
Your order can be delivered anytime between 7am and 7pm and a signature may be required on receipt.
If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
We reserve the right to dispatch goods by whatever means we deem appropriate.
Delivery should be expected within 7 – 14 working days. We make every attempt to ship your package within 48 hours of receipt of payment, Monday – Friday.
We will inform you if the items you have ordered are out of stock and provide an estimated ship date.
Items that are ordered at the same time are not always shipped together due to product availability.
In the unlikely event that an item is lost or damaged we will assist in filing an insurance claim with the courier.
Claims for shortages or goods damaged in transit must be reported to Securikey Ltd within 48 hours of receipt.